At Skiff Chicks we take pride in the quality of our completed projects. If something is not quite right please reach out to us and let us work with you to ensure you're happy with your products. When taking classes be sure to understand the nature of the different mediums we work with and that it is possible for your project to not set up or possibly break in a kiln. Some things are out of our control and we will contact you directly to discuss your options.